SHIPPING POLICY
Established in 2023, The Cuddly Gamer is committed to providing a seamless shopping experience for our customers. Our shipping methods are reliable, and we take great care in packaging your new purchases. We believe in transparent and reasonable shipping costs to ensure your satisfaction.
We want you to feel confident in your purchase, knowing that your items will arrive promptly and in perfect condition.
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See our FAQ page for more details regarding Shipping.
RETURN & EXCHANGE POLICY
At The Cuddly Gamer, we want you to be absolutely delighted with your custom made purchases. If for any reason you are not satisfied with your purchase, our return and exchange policy is designed to make the process easy and stress-free. We believe in ensuring your complete confidence in shopping with us.
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If you require a return or refund please contact us at hello@thecuddlygamer.com and we will work with you to resolve the issue.
Due to our items being made to order and customised, dependant on the reason not all items may be refundable.
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