PRIVACY & SAFETY POLICY
Personal Information We Collect - Information You Voluntarily Provide to Us.
We, or service providers that assist us in providing, maintaining, and operating our Services, may collect the following types of personal information from you:
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(1) Account Registration. We may collect information relating to the creation of an account when using our Services, such as, email address, phone number, and/or a unique individual password.
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(2) Order Placement. We may collect your personal information when you place an order on our Sites or in our App, including, for example, your first and last name, mailing address, postal code, email address, phone number, payment account or credit card information. In some regions, we may need your passport information and tax number for customer clearance.
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(3) Customer Support. When you engage with our supports team, we may collect records, copies of your correspondence (including email addresses), social media handles, or additional information you choose to share with us.
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(4) Newsletter Sign-ups. You may choose to provide us your contact details, such as your email address and phone number, if you wish to receive information about products.
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How We Protect Your Personal Information
We use secure payment methods to prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information. We also restrict access to your personal information to our employees and third parties who need such information to provide products or Services.
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Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers and other authentication information you use to access our Services.
Customer Care
Customer service: hello@thecuddlygamer.com
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We usually respond within 1-3 business days (check your spam).