Our products are handmade and shipped from Brisbane Queensland, Australia. Our products are shipped via Australia Post.

We do our best to offer shipping world wide. Unfortunately Australia Post does not ship to all countries. Please check the Australia Post Delivery estimates and destination guide Our delivery estimates should be used as a general guide only. Items may be held longer than usual by Australian and overseas customs authorities. All estimates are for metro destinations – items sent to regional and rural locations will likely take longer. Delays and disruptions may be experienced Overseas disruptions mean deliveries may take longer than usual. For the latest information view International delivery disruptions and service updates. Shipping times can vary depending on the destination region and country.

You'll receive a shipping confirmation email once your order has been shipped. Click on the tracking link in the email to view the updated status of your package. Otherwise, send us an email at Hello@thecuddlygamer.com and we'll happily check it for you!

Due to our quick order processing times, we may not be able to change the details in your order once it has been confirmed and processed. If you wish to change the shipping address, please contact us as soon as possible at Hello@thecuddlygamer.com with your corrected address and we will do our best to amend before postage.

We accept all major credit cards (VISA, MasterCard, AMEX), PayPal, Apple Pay, Google Pay, and Shop Pay, Afterpay(only available for US/NZ/AU/CA addresses ) Please note that some banks may charge users foreign transaction fees when you pay by credit card.

Towards the end of every month The Cuddly Gamer will drop a limited quantity of products. These monthly drops can include Limited Edition Colourways Themed products